Inventory Pilot
Customer Support
Help with access, scanning, inventory records, and account questions.
When you contact us
Include your company name, the device you are using, what you were trying to do, and the exact message you saw. Do not email employee PINs, payment-card details, or other passwords.
Company code or employee access
Your Company Administrator manages employee access, roles, and four-digit PIN resets. If you do not know your company code or cannot reach your administrator, email Pitter Enterprises LLC using the address above.
Barcode scanner or camera
Allow camera access when prompted. On iPhone or iPad, you can review access under Settings → Privacy & Security → Camera. On Android, open Settings → Apps → Inventory Pilot → Permissions. If a barcode is damaged or cannot be read, use the manual barcode entry option.
Inventory and subscription questions
Company Managers and Administrators can manage inventory, locations, purchase orders, reports, and employee seats. Subscription and payment-method changes are completed securely through the company's web billing account.
Privacy
Read the Inventory Pilot Privacy Policy or email us with a data access, correction, or deletion request.